Sales FAQ’s

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Do you have literature we can have?

Of course, we can post out a brochure or you can download it along with data sheets direct from here

How long is the warranty on your products?

There is a 12 month warranty from the date of delivery.  In the event of any failure, items must be returned to OE for a full investigation.

Is carriage included in the price?

For mainland UK, next day service is not charged on orders over £300. Orders under £300, £12.75 carriage is charged. Excess is charged for timed deliveries and for cable tray orders under £500.

What are the lead times?

Lead time is dependant on many factors including the type of unit and quantity required. Lead time indications are stated on quotations, but by all means feel free to ask for up to date information.

Can you send me images of your products?

Yes, no problem – please ring (+44 (0) 1924 367255) or email your request and we will arrange this for you. Alternatively, images are available for download from each product page. This is also a gallery section and some 3D block downloads available under the resources section of our website.

Can you send me a pricelist?

Yes, no problem – please ring (+44 (0) 1924 367255) or email your request and we will arrange this for you.

How much will it cost?

This will vary on the type and specification of the unit, please either call a member of the quotes team or complete the online form.