Case study – London Stansted Airport
Most people are anxious to fly. The couple of hours before your flight after check-in can be a particularly stressful and nerve-wracking time. Add to this the possibility of delays, and you’ll be hard-pressed to find a sense of calm or Zen.
Airport terminal designers take this mind-set into consideration when proposing new terminal design concepts. Keeping passengers comfortable during any delays by providing adequate seating can be a big help in mitigating any tension. And providing adequate power outlets to keep passengers smartphones charged is now seen as a necessity rather than a luxury.
As part of their ongoing £600 million Stansted Transformation Project, London Stansted Airport has opened three new seating areas featuring furniture by airport terminal seating specialists Green Furniture Concept.
The Swedish manufacturer installed their acclaimed Nova C seating, which provides seating for over 1,000 passengers in the main Departure Lounge – a seating capacity increase of 40 per cent.
Among the seats are 436 USB charging points offering a combination of the new USB-C outlet and the older USB-A outlet. USB-C allows passengers to charge their devices much quicker, meaning more battery life by the time need to board their flight. USB-C is also more durable in a high-usage public space, such as an airport terminal. And OE Electrics’ patented replaceable USB cartridge means any damaged USB outlets can be replaced quickly and easily by airport staff – without having to turn off the power supply.
“We are delighted with the fresh look of the main Departures Lounge and, most importantly, I’m confident passengers will also be very pleased with the changes we have made. It has updated the area and offers much-needed additional seating and device charging points.”
Linsey Miller, Head of Terminal Operations