Does OE accept returns of QIKPAC batteries?
July 19, 2022
Do you accept returns of QIKPAC batteries? OE does accept returns of unopened QIKPAC batteries to our Virginia facility. The return shipping cost will be
ANIMATE QIKPAC batteries run on 24V DC power. If accessory products run on alternate voltages, an adapter (DC converter cable) is required to step down the voltage.
OE’s ARC series of wireless chargers run on 9V (ARC80 and ARC-G) and 19V (ARC-H).
Each one requires a DC converter cable to change the ANIMATE 24V system to the appropriate voltage for the ARC charger.
OE supplies the following standard converter cables:
GST08 to 9V Micro-USB (for ARC80 and ARC-G products)
GST08 to 19V 3.5mm barrel (for ARC-H)
GST08 to 4-pin Molex for LogicData sit-stand motor
GST08 to 2-pin Molex for Linak sit-stand motor
GST08 cables can be used to connect other 3rd party elements to ANIMATE – please contact us to discuss whether a converter cable is required for your furniture.
Our expert team are ready to answer anyother questions that you may have.
Do you accept returns of QIKPAC batteries? OE does accept returns of unopened QIKPAC batteries to our Virginia facility. The return shipping cost will be
What is the warranty for ANIMATE? 12 months from the date of purchase.As is common with electrical items, all OE products including ANIMATE are issued
How do I dispose of old/damaged batteries? When Lithium Ion batteries reach the end of their life, either through age or damage, they must be
How do you ship QIKPAC batteries? QIKPAC batteries contain Lithium-Ion (Li-ion) cells which are classed as hazardous materials. As such they are individually packed in
What if a QIKPAC battery fails? If it is within the warranty period, then subject to testing at an OE facility (whereupon the battery will
What international approvals does the battery have? Battery Operational Safety – IEC/UL 62133; Transportation – UN38.3, Electromagnetic Interference – EMC (EU) and UK, and FCC
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